Delivery of Products
Upon successful purchase, your product(s) will be delivered as digital downloads via email or through a download link provided at checkout. No physical goods will be shipped. Please ensure your email address is entered correctly at checkout. If you do not receive your product, contact us at hello@petportraitfoundation.com within 48 hours of purchase.
Refunds & Returns
We want to ensure you are satisfied with your purchase, and your statutory rights remain protected.
Our products are digital downloads. Once you have purchased and downloaded the product, you have immediate access to it, meaning it cannot be returned. However, refunds can be requested under specific circumstances.
We are confident that our products are of high quality, accurately described, and suitable for their intended purpose. If, within 14 days of your purchase, you experience any issues with your product, please reach out to us at hello@petportraitfoundation.com. Describe the issue, and we will do our best to assist. We may ask for additional information to troubleshoot the problem. If, after this, the product still does not function as described, and you have reported the issue within the 14-day window, we will provide a refund or a replacement.
Refunds can also be issued in the following cases:
You accidentally purchased the same product more than once.
Please note that refunds are not available if you have downloaded the product and later decide you no longer want it.
It is your responsibility to ensure the product is compatible with your software, meets your requirements, and that you have the necessary skills to use it, such as familiarity with Photoshop. We cannot offer refunds for issues that are beyond our control, including:
- Failing to verify that the product is compatible with non-English versions of software.
- Purchasing the wrong product.
- Lack of knowledge on how to use the product.
- Software updates that prevent the product from working.
- Using incompatible software.
- Misreading the product description.
We are not responsible for future updates to third-party software such as Adobe Photoshop that may affect the performance of our products. Your purchase is guaranteed to work with the version of Photoshop available at the time of purchase. Should future updates to Adobe software impact the functionality of your product, we are not obligated to issue a refund. While we strive to offer updates or upgrades to address software changes, we cannot guarantee this, nor can we commit to a specific timeline for such updates.
Product Customization
While our Photoshop actions, overlays, and tutorials are fully customizable, individual results may vary depending on the image and the software version used. We do not guarantee identical results for every user, as the effectiveness of our products depends on several factors including your image quality, editing style, and software proficiency.
End-User License Agreement (EULA)
By purchasing and downloading any product from Carlos A.Miljour Photographe animalier, you are granted a limited, non-exclusive, non-transferable, single-user license. This means that the products are for your personal or professional use only and are not to be shared, resold, or distributed under any circumstances. Any unauthorized sharing, redistribution, or resale is a violation of this agreement and will result in legal action.
Permitted Uses:
You may use the actions, overlays, and tutorials for editing your own photos, both personal and commercial.
You may use the products to create client work or other commercial projects (i.e., professional pet photography services).
Prohibited Uses:
You may not share, distribute, or resell any part of the products.
You may not claim the products or any part of the content as your own.
You may not include these products in any other product, bundle, or collection for resale or free distribution.
You may not upload the products to any website, server, or platform for sharing purposes.
License Termination:
If you violate any terms of this license, your access to the products may be revoked, and legal action will be pursued.
Intellectual Property Rights
All products, including but not limited to the Purrfect Action Pack, Overlays, Photoshop Workflow Tutorials, and related materials, are the intellectual property of Carlos A.Miljour Photographe animalier. These products are protected by copyright law, and all rights are reserved. Unauthorized copying, distribution, or reproduction of any content in whole or in part is strictly prohibited.